Privacy Policy

    Last updated: 28 April 2026

    1. Who we are

    NowSold is a trading name registered in England & Wales. References to "we", "us" or "our" in this policy refer to NowSold. We act as the data controller for personal information you provide via this website.

    If you have any questions about this policy or about how we handle your data, please contact us at hello@nowsold.co.uk.

    2. Information we collect

    When you use this website or fill in any of our forms, we may collect:

    • Contact details: your name, email address, and telephone number.
    • Property details: postcode, address, property type, your reason for selling, and any indicative valuation you provide.
    • Technical data: your IP address, browser type, device type, and pages you visit on our site.
    • Marketing preferences: when you submit a form, we treat this as your consent for us to contact you about your enquiry.

    We do not knowingly collect personal information from children.

    3. How we use your information

    We use the information you provide to:

    • Respond to your property enquiry and prepare a cash offer for your property.
    • Arrange calls, valuations, and meetings (whether online or in person).
    • Send you communications relating to your enquiry.
    • Improve our website and services.
    • Comply with our legal obligations.

    The lawful bases on which we rely are:

    • Consent: when you submit a form, you consent to us contacting you about your enquiry.
    • Legitimate interest: to operate our business, respond to your enquiry, and improve our services in a way that does not unduly affect your rights.
    • Legal obligation: to comply with applicable laws.

    4. Sharing your information

    We share information with the following types of third parties:

    • Form and CRM providers who help us receive and manage enquiries you submit through this site.
    • Booking providers who help us schedule valuations and callbacks.
    • Analytics and advertising providers who help us measure website usage and the effectiveness of our marketing.
    • Hosting providers who operate the infrastructure this website runs on.
    • Professional advisers such as solicitors and accountants, where required to complete a property transaction.

    We do not sell your personal information.

    5. International transfers

    Some of our service providers may process your data outside the United Kingdom or the European Economic Area. Where this is the case, we rely on appropriate safeguards (such as the UK International Data Transfer Agreement or Standard Contractual Clauses).

    6. How long we keep your information

    We keep your personal information for as long as is necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. Typically this is no longer than seven years from your last interaction with us.

    7. Your rights

    Under UK data protection law you have the right to:

    • Access the personal data we hold about you.
    • Have inaccurate data corrected.
    • Have your data erased (the "right to be forgotten").
    • Restrict or object to certain processing.
    • Receive your data in a portable format.
    • Withdraw consent at any time.

    To exercise any of these rights, please contact us at hello@nowsold.co.uk.

    8. Cookies and tracking

    We use cookies and similar technologies for analytics, marketing measurement, and essential site functionality. For more information, see our Cookie Policy.

    9. Changes to this policy

    We may update this policy from time to time. The "last updated" date at the top of this page will be revised whenever we make material changes. Continued use of our website after the policy has been updated constitutes acceptance of the revised version.

    10. Contact

    If you have any questions about this Privacy Policy or our handling of your data, please contact us at hello@nowsold.co.uk.